Howdy!
Welcome to our new and improved website! We have created this page to answer any frequently asked questions you might have about the new site as well as list some of the new features and enhancements that it now offers. Also, please let us know if you discover any issues or bugs!
And one last note. If you tried contacting us between January 12th through January 16th via the website chat system or by email, please try reaching out to us again. Our email servers and the website chat system we're not working properly for three or four days during our initial launch period. We apologize for not getting back to you in a timely manner, it's just that we didn't have access to email or chat.
Thanks so much for your business!
Neal - Owner
NEW FEATURES OF OUR NEW WEBSITE
- A fresh, new and modern design. Our new website will work equally well on Desktop, Tablets, and Mobile devices.
- An improved search function! Now you can easily find any product fast and effortless. Search by keywords, a model name, or SKU.
- Improved organization and categories for items. This will make the site much more intuitive and faster to navigate.
- Robust and secure customer accounts system. Keep track of all your current and previous orders. Easily update shipping and billing address. Speed up the checkout process by registering for your Account today!
- A secure and encrypted eCommerce checkout experience. Our new website utilizes some the most advanced SSL and HTTPS certificates and encryption. Your data will be safe and secure!
- Add your favorite items to a Wishlist. Now you can add any items you are interested in to your Wishlist. Think of these items as your "Favorites". You can store them in your Wishlist so you can purchase them at a later date or find them faster.
- Sign up to receive notifications when out of stock items are resupplied. You can now sign to be notified via email for out of stock items when they are resupplied!
- More Products! We are adding many more exciting new products to our website. So keep an eye out for tons of great new items being added daily! And please feel free to make suggestions on new brands and items to add to the site.
- Now you can shop by brands. For example, if you are only looking for products from a particular brand, you can click the "Shop By Brands" link in the main navigation bar and then view all products from that particular brand.
- One Page Check Out. We've simplified and speed up the checkout process.
- Quick Add-to-Cart feature. From the Home Page, you can quickly add items to your cart to save time. No need to browse to the actual item page if you already know what you're wanting to purchase!
FREQUENTLY ASKED QUESTIONS
Why can't I log into my account with my email and password from the previous website?
- Your log-in details from our old site will not work with our new website. We did not bring over any old accounts, so please re-register for a new account, and begin shopping!
How do I access any orders or even a current orders that we submitted using the old site?
- We still have all orders and also any current orders that were put in using our old website. Any orders that are still active (not completed) from the previous site are still active and will be delivered. If you have any questions or need tracking info, just reach out to us we can provide you any info you might need any old orders that are from the old site.