Contact Heart of Texas Armory
Best & Fastest Ways to Reach Us
- Text Message (Recommended) Quickest response — usually within 10–15 minutes during business hours. Text us directly at (979) 202-1955 This is the best way to reach Neal.
- Website Live Chat Fast alternative to text. Available on our site and usually faster than email.
- Email Best for detailed or non-urgent questions. neal@heartoftexasarmory.com Please allow 1–2 business days for a reply. If you haven’t heard back, a quick follow-up text works great.
A Note on Response Times
We are a small team and respond as quickly as we can. If you don’t get an immediate reply, we’re likely helping other customers or working in the shop.
Our busiest period (“Shipping Rush”): 11:00 AM – 4:30 PM CST — During these hours we are focused on packing and shipping orders. Responses may be slower, but we will reply as soon as the day’s shipments are complete.
Tips for Faster Help
- For order status or shipping questions, reference your order number.
- For FFL transfers or firearm-related questions, include your dealer’s information.
- Have your order number or tracking number ready when possible.
Still need help? Text us at (979) 202-1955 — it’s the fastest way to get a personal response.
Last updated: April 2026